Digital /electronic products purchased from our site do not require a shipping address. However, you may get an error or declined message if the shipping address and your billing address do not match. Digital purchases are not returnable, and no refunds are given on digital download purchases, so please DOUBLE-CHECK if your intent is to purchase a physical product. If you should have problems with your purchase, such as the file is corrupt or you are unable to open it, please contact us at help@hownowuniverse.com with all pertinent information. Please be advised that Customer Service is not available 24/7. We will respond to your email as soon as possible.

All graphics and content on this site and any other domain owned and/or operated by us are protected by U.S. copyright and international treaties and may not be copied without permission of the copyright holder and us, which reserves all rights. Re-use is strictly prohibited. The materials from all web sites are available for informational and non-commercial use only, provided that the content and/or graphics are not modified in any way, all copyright notices are retained, and permission is granted by us.

By Purchasing and downloading a product from this site, you are acknowledging that international copyright laws prohibit the resale and/or mass re-distribution of electronic products. All files, regardless of file format or purchase price, even when purchase price is 0.00, are the property of the copyright holder and are made available to User for User’s personal use only. These electronic products are protected under the copyright and patent law. User further acknowledges and agrees that all rights, titles, and interest in and to the products, including associated intellectual property rights, are and shall remain with the copyright or patent holder. Upon User’s download of electronic product and payment of any applicable fees (including applicable taxes), we grant User a non-exclusive right to view, use, and display such Digital Content an unlimited number of times, solely on your computer, phone, or other electronic reading device, and solely for your personal, non-commercial use. Unless otherwise specified, electronic product content is licensed, not sold, to you. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute, broadcast, sub-license, or otherwise assign any rights to the electronic product content or any portion of it to any third party, and you may not remove or modify any proprietary notices or labels on the electronic product. In addition, you may not bypass, modify, defeat, or circumvent security features that protect the content of the electronic product.

User also acknowledges and agrees that all other content is a proprietary product, protected under the copyright, trademark, and patent law. User further acknowledges and agrees that all rights, titles, and interest in and to the content, including associated intellectual property rights, are and shall remain with the copyright, trademark or patent holder. All images are trademarked and User may not use them except as put forth below.

User agrees that we, along with our affiliates, authors or other subsidiaries, may use in whole or in part, in perpetuity, any product reviews provided by User whether User provides the review directly on a Pelican Ventures website or via email or other means.